Travel topics > Transportation > Rail travel > Rail travel in the United States
The United States may be the land of the car, but it also one of the greatest countries in the world to be explored by passenger train. There are a number of private operators who offer exclusive and luxurious packages on private passenger trains, but it is on board the trains of the state-owned and subsidized Amtrak that most tourists and travelers experience America by rail. The coast-to-coast journey from San Francisco to New York City by train is one of the world's classic rail journeys, and is known for both its breathtaking scenery and historical significance.
The United States was one of the pioneers of rail travel. In the days before flying, rail transport was the main way to travel long distance, and played an instrumental role in the colonization of the Wild West in the late 19th century. Perhaps the most significant event in the history of American railroads was the driving of the final spike at Promontory, Utah in 1869, which marked the completion of the First Transcontinental Railroad between New York City and San Francisco. The advent of rail transport also played a key role in the industrialization of the United States, as it allowed raw materials and goods to be transported rapidly across the country, and allowed people to travel relatively quickly from their homes in rural areas to the large, industrial cities to work in the factories. Surviving examples of railroad stations from the pre-war era, such as Grand Central Terminal in New York City and Union Station in Washington, D.C., serve as reminders of the glamour of rail travel in days gone by.
Prior to the 1960s, many of the large private rail companies provided passenger service between America's major cities, competing on price, luxury and speed. However, after the advent of the automobile, commercial air travel, and later the interstate highway system, people traveled by train much less and less, leading to the rail companies being on the brink of financial ruin and electing to severely curtail passenger service. This led to the formation of Amtrak in 1971 to run passenger service in the United States. While the United States still has the longest rail network in the world, it is primarily used for freight transport, with many former passenger lines now solely used for freight.
Before setting out on a railroad adventure around America, it is worth understanding the precarious situation in which Amtrak exists today. Somewhere between being a private and a public company (all of Amtrak's preferential shares are owned by the U.S. government), Amtrak has to provide a public service and concurrently seek to be profitable as a competitive mode of transport. At present, Amtrak is the only operator of regularly scheduled intercity trains in the United States. Despite increasing ridership (driven by rising gasoline prices and the increasing inconvenience of airline security measures), Amtrak is dependent on more than a billion dollars per year in hard-won government funding and often subject to contradictory and bizarre political mandates from Congress.
Amtrak's financial situation is not its only problem. Most of the rail lines that Amtrak uses are owned and maintained by private freight companies. While Amtrak has a legal right to be given priority over freight trains, in many instances Amtrak services are disrupted due to freight traffic. Many rail lines are not double-tracked, and passing places are often few and far between. And in stark contrast to many countries in Europe or East Asia, electrified lines outside the northeast corridor are the exception rather than the norm and while modern diesel trains are a lot better than their predecessors, they are still limited in acceleration and top speed compared to similar electric train sets.
Amtrak's situation has been slowly but surely improving since the turn of the millennium and its passenger numbers have risen either caused by or leading to local statewide and federal investment in rail travel. Since 2000, passenger numbers per year have grown by over 50%. Rising passenger numbers encouraged Amtrak to extend its services by introducing some additional railway lines (for example from Lynchburg, Virginia to Roanoke). While the big high speed rail programs either failed or are a decade or more from completion, many marginal improvements (sometimes combined with Amtrak or local entities buying track from freight railroads) have helped in improving on time performance and overall travel times. A growing consciousness about the ecologic disadvantages of airplanes and cars contributed to the efforts of some, even smaller cities, to introduce small commuter rail systems. Positive examples of this are Nashville or Albuquerque who introduced some commuter railway lines just in the mid-2000's. Additionally states have sometimes stepped in when the federal government wanted to cut funding for routes through their state so some states now see more service and less risk of service cancellation than ever before during the Amtrak era.
The largest cities of the United States with no single railway station (either Amtrak, a commuter railway or a heritage railway) in service are Phoenix (light rail present), Columbus and Las Vegas (a short monorail line exists).
The closest thing the U.S. has to a high-speed rail line is Amtrak's Acela Express, running between Boston and Washington, D.C. via New York City. While the trains themselves are capable of attaining very high speeds, unlike high-speed lines in Europe or East Asia, they do not run on dedicated high-speed tracks and are thus limited to rather low speeds for most of the route. As such, expect journey times to be only marginally faster than taking the regular trains that stop more often and have a lower top speed but cost significantly less. While plans have been mooted to build dedicated high-speed rail lines, successful lobbying by airlines and car manufacturers against government funding for such projects have repeatedly scuttled these attempts
With the exception of the Amtrak-owned-and-maintained Northeast Corridor (between Boston, New York City, Philadelphia, Baltimore, and Washington, D.C.), and some services in Pennsylvania, California, and around Chicago, Amtrak services are substantially slower, less reliable, and less frequent than those of virtually every other developed nation in the world. And yet they remain popular with many travelers because of the social atmosphere on board, the lighter environmental impact compared to planes, the spacious design of the cars, the scenic routes, and the overall comfort of the train ride. With no high-speed lines (and a general speed limit of 79 mph (127 km/h)), trains in the U.S. often take longer than cars or planes, and are often not cheaper than flying (though minor towns can be vastly cheaper to reach on Amtrak than a plane), but the unique experience can trump the high cost and long ride.
A trip from one coast of the U.S. to the other is surely one of the greatest railway journeys that you can make anywhere in the world, and with the different classes of on-board accommodation and a variety of tickets and passes available, it can also be remarkably affordable.
Just like in Europe, the rail companies of the 19th century built grandiose "bourgeois cathedrals" as a testament to their wealth and the status of rail travel. Later, many cities built "Union Stations" often in even more grandiose fashion to serve as transfer points between trains run by different companies. Perhaps the newest of the grand old stations is Los Angeles Union Station, built in the 1930s in California's Mission Revival style, though other notable old stations still operate in Boston, Chicago, New York City, Philadelphia, San Diego, and Washington, D.C..
With the decline of rail travel, many stations were abandoned or put to other uses, with some even torn down, the most notable casualty being New York City's original Pennsylvania Station. The grand, ornate railroad stations of old were often replaced by relatively plain, uninspiring buildings that only served the bare minimum of functions, which were derisively referred to as as "Am-shacks". However, the worst years seem to be over and many a grand old station has been painstakingly restored and regained train service, with some notable examples of recently restored stations being those of Cincinnati, Denver, Kansas City, and Seattle. There has even been some construction of spectacular new stations, such as the replacement for the Transbay Terminal in San Francisco. Many cities are also planning on bringing Amtrak back to their historic train stations, but costs are often a concern.
In many cities, many of the train stations also serve as bus stations for various intercity bus lines as well as a hub for the local city buses operated by city or county government. The "bus station" can be a series of bus stops lined up on a street or streets by the train station or in a lot or another building next to the train station with the ticket counters for the bus companies inside the train station or the bus station building next door. A few train stations are also connected to local urban rail but many systems weren't developed with the train station as the central hub and thus access can sometimes be awkward. Notable examples of train stations serving as local urban rail hubs are Denver and Los Angeles Union Station.
Passenger rail companiesEdit
This article talks primarily about travel using Amtrak, the United States' primary national passenger railway company. For more information on travelling on regional (commuter) railway services, see the "Get around" section of the city or region you wish to visit.
Amtrak, +1 800 USA-RAIL (872-7245). Amtrak is the quasi-state-owned passenger railroad company of the United States, operating services over some 35,000 km (22,000 miles) of track, serving more than 500 communities in 46 American states and the three largest Canadian cities. Trains carry one or more classes of accommodation: coach, business, and sleeper. A seat in coach class is generally competitive with the price of a Greyhound bus ticket, while sleeper accommodation may be competitive with the price of an airline ticket; however, this depends on the route, and in some cases, a coach ticket is more comparable to a plane ticket, while a sleeper costs even more. Most of the information in this article relates to Amtrak.
The Alaska Railroad, +1-800-544-0552, is a long-distance railroad owned and operated by the state of Alaska for carrying both passengers and cargo entirely within Alaska. The railroad is famous for its summertime passenger services but also plays a vital part in moving Alaska's natural resources to ports in Anchorage, Whittier and Seward as well as fuel and gravel for use in Anchorage. Some of their cargo trains are also connected to the lower 48 states via rail barges between Whittier and Seattle. Passenger trains run from Seward through Anchorage, Talkeetna, and Denali to Fairbanks, with a spur to Whittier. The Hurricane Turn route between Talkeetna and Denali features North America's last remaining "flag stop" train service: a stretch of track along an area inaccessible by road where residents wait by the side of the tracks and "flag" the train to stop, giving it its name.
Throughout the US, many heritage lines have been maintained or rebuilt as privately owned, tourist lines, which occasionally connect to Amtrak or regional systems. Most of these lines use old railroad equipment (such as steam locomotives) which have been refurbished. There are many such lines, but some of the most notably scenic are the Durango & Silver Narrow-Gauge Railroad in Colorado, the Grand Canyon Railway in Arizona, the Cumbres & Toltec Scenic Railroad in Chama, New Mexico; Sierra Railroads in Northern California and the Cass Scenic Railroad near Marlinton, West Virginia.
Many large American cities have short- to medium-distance commuter rail systems that connect the city centre to nearby suburbs or smaller cities. Per their name, commuter lines generally focus on serving commuters during weekday rush hours, and thus offer their most frequent service during these times. But some also offer evening or weekend service, which can make them a great way to get out of the big city for a day or weekend trip. In the American Northeast, several commuter rail systems converge and are inter-connected; it is possible, for example, to go from Connecticut to Delaware using only commuter lines, although this would take much longer than on Amtrak and involve numerous transfers. See the individual state's/city's Get around section for more information on travelling by commuter rail.
In particular, Boston, Los Angeles, New York City, New Jersey, Philadelphia, Washington, Chicago and San Francisco/San Jose have well-established commuter rail systems that are expansive, run very frequently, have high ridership and are well-connected to local transit systems and Amtrak. Outside of these areas, commuter rail systems tend to be more limited in scope and service, with cities such as Dallas, Fort Lauderdale/West Palm Beach, Miami, Minneapolis, Orlando, San Diego, Seattle, and Salt Lake City having constructed new systems only within the last decade or so; many of these newer systems operate on only a single route with very limited service outside the weekday rush hours. California has a set of prominent commuter rail systems that serve the state's largest cities; of particular note there is the Amtrak California system, a set of three Amtrak routes (the Capitol Corridor, the Pacific Surfliner, and the San Joaquin; all described in more detail below) and connecting Amtrak Thruway bus service that is subsidized by the state of California and which run more frequently than typical long-distance Amtrak routes.
Planning your tripEdit
Chicago is Amtrak's main hub for long distance trains, so those who wish to cross the country from the east coast to the west coast by train will most likely have to change trains in Chicago. For instance, someone who wishes to retrace the classic transcontinental railroad journey from San Francisco to New York will need to take the California Zephyr from San Francisco to Chicago, then transfer to the Lake Shore Limited from Chicago to New York.
When to travelEdit
The peak period for most rail companies in North America is somewhere between April to September, and the cost of rail passes and tickets will rise during these periods to reflect this. If you're planning a visit to the U.S. and travel a lot by train, the spring and fall (autumn) periods are likely to give you the best combination of lower ticket prices and hours of daylight for viewing the scenery from the train. Trains fill up much quicker in the summer and around national holidays (especially Thanksgiving weekend), and coach class passengers in particular will have less room to stretch out.
Timetables and brochuresEdit
All the major rail operators in the U.S. have websites with information about timetables, routes and on-board facilities. However many passengers still prefer to plan their trips using printed timetables. Amtrak, for instance, publishes a number of brochures, including the Amtrak America travel brochure, but the Amtrak System Timetable (with timetables for every Amtrak train and Thruway bus) can only be found online. However, Amtrak does publish individual timetables for each route.
On-Track-On-Line.com has a number of travel tips for the first-time Amtrak user, as well as an online forum. Seasoned rail travelers can be found online in a number of dedicated rail forums, and are usually more than happy to answer your questions about which route to take. Some other forums worth searching and joining are:
Amtrak has also gotten into the act by publishing user-submitted stories at their "Whistle Stop" webpage.
Additionally, the following book goes into much greater detail about the major rail routes of North America:
If you are planning more than one journey on an Amtrak train, you may be better off investing in a rail pass, which allows unlimited rail travel within a certain period and area. You should, however, compare the cost of individual tickets when pricing and planning your trip.
- The USA Rail Pass. The amount of travel you can do with this pass is calculated in "segments"- roughly speaking one segment starts when you board a train and ends when you leave it, no matter the distance. If your planned itinerary involves many stops or changes of trains, regular tickets can be better value. There are 15-day (8 segments), 30 -day (12 segments), and 45-day (18 segments) passes ; however, all travel must be completed within one year of purchasing the pass. Restrictions apply.
- The California Rail Pass. This pass offers seven days of travel within any 21-day period on most California trains.
Rail passes are not tickets and you should reserve your ticket (and your seat) as soon as you know which train you will be taking, as the number of seats reserved for rail pass holders is limited.
Amtrak tickets can be purchased in person from any staffed Amtrak station, over the phone (+1-800-USA-RAIL (872-7245) in the U.S. and Canada) or on the internet. Tickets can be printed at home, downloaded on to a smart phone, or provided at the desk/kiosk. Passengers who purchase tickets at staffed ticket desks should have a government-issued ID with them on hand but can also request that the tickets be sent to their email address instead. A number of travel agencies that sell Amtrak tickets in other countries are listed on the Amtrak website but these may come at a surcharge.
Tickets for most routes are priced in incremental 'buckets': in other words, as seats on a train sell out, the remaining tickets become more expensive. When buying point-to-point tickets, especially during busy holiday periods, it is important to book in advance. Round-trip (return) tickets are priced by simply adding together the two cheapest available one-way fares.
Many passengers are able to receive a discount on the cost of the ticket. Discounts are available on tickets (but not accommodation upgrades) to members of the following organizations:
- AAA (American Automobile Association)
- CAA (Canadian Automobile Association)
- NARP (National Association of Railroad Passengers)
Discounts are also offered to active members of the military, war veterans, senior citizens, passengers with disabilities and their companions, and students. Students now save 15%, no membership necessary; the former 10% Student Advantage card discount is thus terminated. Students of foreign institutions who do not have a student ID in English (required for the 15% discount) may benefit from an International Student Identity Card (ISIC), which provides for a 10% discount. In all cases, you should provide your membership number, if any, when booking your ticket, and show your membership card or other applicable ID on request on board. To obtain a discount on Amtrak trains, passengers must reserve three days in advance on all trains.
Amtrak offers heavily discounted coach fares on certain trains on the 'Hot Deals' section of their website. These non-refundable and non-changeable fares are generally available for travel in the next thirty to sixty days on routes that have spare capacity. The page is updated every Friday, and you should check back regularly if you want to snap up a bargain. Long distance coach fares of $70 from Chicago to Seattle (for example) are not uncommon, although they become much less common during the more popular summer months. These fares cannot be upgraded to sleeper accommodation at the time of booking, although you may be able to upgrade to a sleeper if one is available after you board the train.
Since 2005, Amtrak's offering of many of these heavily discounted coach fares has been limited by language in the legislation which grants Amtrak a yearly subsidy. However, this legislative language does not affect routes that receive a subsidy from individual states. Accordingly, those train routes tend to appear frequently on the 'Hot Deals' page of the website.
Boarding the trainEdit
Amtrak tickets generally do not indicate a coach or seat number, merely that you have a place in a reserved coach. Pay close attention to announcements and station staff, who will tell you where to wait and board the train. Attendants will need to see your ticket, ID, and/or pass as you board the train, and they will direct you towards the carriage you should sit in. In some cases, your ticket may show a seat reservation number and a carriage number. If this is the case, the numbers of the carriage are displayed on the doors; pay attention to these as the trains rolls in, so you can be at the right spot on the platform in time to get into your carriage. Some stations have indicators on the platform to show where each carriage will stop.
If you have a specific seat number on your reservation, you are advised to occupy it. Otherwise, follow the directions of the conductor who checks your ticket, and once on board your coach, you may select your own seat. Once you find your seat, you will want to stay there until the conductor comes by to check your ticket after departure. Upon doing so, the conductor will place a seat check (a small piece of paper) above your seat, to indicate that the seat is occupied. Take this with you if you decide to change seats, especially if you are leaving the train en route, because this piece of paper carries a station code to help the conductor let you know when your stop is imminent and shows you have given a ticket to him/her already.
Baggage services on long-distance Amtrak trains are comparable to that of air travel, though with far fewer restrictions and little in the way of security checkpoints. Long-distance Amtrak trains will have a dedicated baggage car for checked baggage that you check-in at the station and retrieve at your destination; you are allowed up to four checked bags – the first two free of charge and two more for $20 per bag, each not to exceed 50 lbs. Special items such as bicycles are subject to different restrictions. Passengers are allowed up to two carry-on bags, excepting small items needed for the trip. Passenger cars will have overhead racks or special compartments near the entrance. Detailed baggage policy info can be found here.
Unfortunately, some Amtrak stations do not offer checked baggage as a service, and it would be advisable to check with Amtrak before boarding. A good indicator of whether your stop offers checked bags is to look at the arrival/departure time of your stop. Many stations, such as all of the stations serviced by Amtrak's Capitol Limited and Lake Shore Limited inside the state of Ohio are only accessed by those trains, which arrive in the predawn hours of the morning; as such they are unstaffed, and do not offer checked bags.
The information here relates specifically to services operated by Amtrak. Private train companies and commuter rail services will offer differing standards of on-board facilities. Generally, commuter trains will have unreserved seats and little in the way of amenities aside from restrooms, although some systems might offer services like room for bicycles or quiet cars. Commuter train networks are described under the appropriate regional or city articles.
Coach (economy) is Amtrak's most affordable class of travel and is offered on all trains except the high speed Acela Express trains of the northeast corridor (between Boston, New York City, and Washington, D.C.). A ticket in coach guarantees you a seat in a carriage with 40 to 60 other seats, arranged in pairs either side of the aisle. Seats can be arranged in facing sets of four, but in almost all cases you will find that seats will all face the direction of travel. Luggage racks and spaces for larger items are provided, along with toilets either at the end of the coach or in the lower level of two-level trains.
Unlike typical intercity trains in, say, Europe, Amtrak trains don't allow you to reserve a specific seat - a "reserved" seat merely guarantees that a seat will be available somewhere on the train. Groups of 4 facing seats are theoretically reserved for families and groups of three or more. How strictly this is enforced depends on the route and how busy the train is. Staff will normally ensure that children are able to sit next to at least one of their parents or guardians, even if it involves shuffling other passengers around.
An Amtrak coach class seat is roughly comparable with a business class airline seat: there is ample leg room, a reclining seat back and fixed armrests on the outside of each pair of seats. If there is a seat in front of you, a fold-down table will be available. On longer distance routes, there is more legroom as well as a deeper recline and a padded rest that folds up to support your legs when you recline.
Business class is offered on most trains where there is no first (sleeper) accommodation. There is more room than coach class, as well as an at-seat attendant service with complimentary refreshments and a newspaper. On some trains, seats are arranged "2+1" style, in pairs to one side of the aisle, and singly on the other side of the aisle. In other cases seating is similar to coach class, just with a bit more legroom and probably easier access to power sockets. Long-distance trains that travel overnight generally do not offer business class; sleeper class is available instead.
Regular first classEdit
The only first class service offered by Amtrak that does not include a sleeper is found on the Acela Express trains along the Northeast Corridor. These trains offer only first and business class service. Acela Business Class has 2+2 seating, First Class includes wider, 2+1 seating and complimentary at-seat meals.
First (sleeper) classEdit
Amtrak markets and prices sleeper accommodation as 'first class', with a level of service that aims to be equal to that of a hotel. In addition to a private room on board the train, first class passengers can take advantage of a number of other amenities, including:
- Pre-departure access to Club Acela and Metropolitan Lounges in Boston South Station, Chicago Union Station, New Orleans, Miami, New York Penn Station, Philadelphia 30th Street Station, Portland, Raleigh, Saint Paul-Minneapolis, and Washington, D.C. Union Station
- All on-board meals included in the cost of your ticket
- An on-board attendant service
- Fresh linen and towel service
- Complimentary bottled water
- Complimentary daily newspapers
First class accommodations are priced in addition to the lowest available coach fare, and are priced in incrementally priced 'buckets' according to availability. As each 'bucket' of rooms sells out, the price goes up. It is worth noting, however, that after an Amtrak train departs its originating station, if there are any sleeper accommodations still available on the train, they revert in price to the cheapest originally available price. For example, if a train has one remaining room available prior to departure, it would be priced in the most expensive 'bucket'. Once the train leaves, however, a coach passenger on board the train can approach the conductor and upgrade to the sleeper for the price the room would have been when it first went on sale.
Amtrak operates two types of sleeper carriage; the precise standard of accommodation that you will have depends on the type of train you will be riding on. Check the timetable or Amtrak website to discover which sort of train you'll be riding on.
Superliner two-level coaches are used on all long distance trains west of Chicago, and certain other routes. They offer superior ride quality and better views than single level coaches. Most accommodations are located on the upper level, with toilets and other facilities located on the lower level. You can see the inside of Superliners here. Superliner sleeper cars offer the following sleeper accommodations:
- Roomette (for two people, with no en-suite toilet or shower)
- Bedroom (for two people, with an en-suite toilet and shower)
- Bedroom Suite (two bedrooms connected by an opening door)
- Family Bedroom (for two adults and two children, with no en-suite toilet or shower)
- Accessible Bedroom (for two people with an en-suite toilet, but no shower)
While there are no actual limitations, accessible bedrooms should only be booked by those with reduced mobility or a physical disability, and family bedrooms should only be booked by families traveling together. Family Bedrooms and Accessible Bedrooms are located on the lower level of the Superliner carriage.
Viewliner single-level coaches are generally used on all long distance trains that operate in and out of New York Penn Station (where Superliner trains are too tall to enter the tunnels that approach the station). They are distinctive because of the two rows of windows on the side of the train, allowing both upper and lower berth passengers a view from their beds. They offer the following sleeper accommodations:
- Roomette (for two people, with an en-suite toilet, but no shower)
- Bedroom (for two people, with an en-suite toilet and shower)
- Bedroom Suite (two bedrooms connected by an opening door)
- Accessible Bedroom (for two people with an en-suite toilet, but no shower)
Accessible Bedrooms should only be booked by those with reduced mobility or a physical disability.
Eating and drinking on boardEdit
On the shortest of journeys, Amtrak offers an at-seat trolley service of drinks and light refreshments. On most journeys however, there will be a dedicated café or lounge car that offers a marginally broader selection of hot and cold drinks, beer, wine, and spirits, and refreshments, although all snacks will be pre-packed and all hot snacks will be microwaved. Expect to find a very basic selection of overpriced sandwiches and snack food items, although a few trains may surprise you with other options (for instance, the cafe cars on many trains sell local wines and craft beers). Café and lounge cars offer an open area of seating around tables that will be open for most of your journey, so even if you don't purchase something from the café you are welcome to sit in the car, enjoy the view and maybe meet some other passengers and on-board staff.
On almost all long distance trains, Amtrak offers a dedicated dining car that will be open for breakfast, lunch and dinner. Meals are generally prepared off the train before departure and then reheated and plated on board. During lunch and dinner service, for example, customers are presented a preprinted menu with a selection of a couple of appetizers, about six entrees, and a few dessert items.
The Amtrak Lead Service Attendant, or LSA in Amtrak-speak, who runs the dining car will seat travelers together to fill a table, instead of assigning individuals or couples to a table by themselves (however, the LSA will seat a family together). This practice tends to surprise those unfamiliar with it. In many cases, a traveller will find an interesting conversation happening that would never come about otherwise.
As mentioned above, all meals (but not alcoholic beverages) are included in sleeper tickets. Coach passengers can pay according to the menu except on the Auto Train which offers free meals to all passengers, including Coach passengers. Per meal, the breakfast menu is the cheapest and dinner is the most expensive. Reservations are required for lunch and dinner; after boarding the LSA will travel through the train taking reservations. Reservations are handled in time increments, so during meal time the LSA will periodically announce when each group of reservations will be served.
Given the high price of meals from the dining car, many seasoned travelers bring their own snacks with them on the train, and then supplement them with the odd item from the lounge or café car. However, you aren't allowed to consume any food you bring on board in the café car, and federal guidelines prohibit the dining staff from handling any food you bring on board (even if it's just to reheat something in the microwave).
Amtrak trains offer at seat meal and refreshment service for disabled passengers who are unable to access the dining car and the cafe.
With the exception of sleeper passengers who consume them in their own cabins, passengers are not allowed to bring their own alcohol on board any Amtrak train.
Many of Amtrak's short and mid-range trains as well as some of the busiest stations offer free wi-fi, though this service can be rather unreliable, and blocks some high-bandwidth uses such as video streaming sites.
Some short and mid-range lines, namely those in the Northeast Corridor, also offer a Quiet Car where cell phone conversations are specifically prohibited and any device that creates noise must be silenced (and you will get dirty looks and be asked to move if you break the rules). This is a relatively new service and is slowly being expanded to other short-distance routes.
Unfortunately, delays are common on long-distance Amtrak routes. This is because private railroads own most of the tracks used by Amtrak, and they are more concerned about their own freight trains than about Amtrak's passenger trains. Average delays vary considerably among routes. In the last decade Amtrak has increased its effort to ensure trains are on time, and most trains arrive on time well over 50% of the time. Some states (most notably California, where three of the six most popular Amtrak routes run) have taken steps to ensure higher punctuality by giving Amtrak priority over freight or investing in infrastructure themselves.
Amtrak has over 30 different passenger train services. There is a high concentration of routes in the Northeast and Midwest, with a lot of interconnecting lines and routes are more likely to run multiple times a day. In the South or the West (save for a small concentration of lines in California), services dwindle dramatically with only a few lines and a small number of connecting points, however these lines are also among the most scenic in the country.
- The Acela Express takes you from Boston, Massachusetts to Washington, D.C. via New York City, Philadelphia, Pennsylvania and Baltimore, Maryland. It also stops in Providence, Rhode Island and New Haven, Connecticut, providing easy access to Brown and Yale Universities. This is the only route in the country which resembles a high-speed rail line, with a top speed of 150 mph (241 km/h), though it can only go this fast on a few short segments. There are multiple daily departures and the length of the ride from Boston to D.C. is seven hours. The Acela is pitched mainly toward business travelers, and is fairly expensive by US, and indeed world, standards. The Northeast Regional (described below) serves every station (and more) that the Acela serves, often with little reduction in comfort or travel time, and is usually much cheaper. On Amtrak's website, entering a city pair and desired travel date will show all available trains between those destinations, so it is easy to compare them.
- The Adirondack travels from New York City to Montreal via Albany and is one of Amtrak's most scenic routes, passing through the Hudson River Valley and the Adirondack Mountains. The autumn colors along this route are renowned and make it a spectacular trip in the fall. The route runs daily and takes 10 hours.
- The Amtrak Cascades takes you from Eugene, Oregon to Vancouver, British Columbia via Portland, Oregon and Seattle, Washington. This route uses a distinctive brown Talgo trainset in lieu of the normal blue livery and passes by some lovely Pacific Northwest scenery, including beautiful coastlines and pine forests. Additionally, the cafe car onboard serves wine and regional cuisine. There are multiple daily departures with two trains daily running between Seattle and Vancouver; one ends in Seattle and the other continues on to Portland. The length of the trip is 10½ hours.
- The Auto Train is a unique service designed to carry passengers and their automobiles from the Northeast down to Florida, with cars specifically designed for holding autos. There are only two stops: Lorton, Virginia just outside of Washington, D.C., and Sanford, Florida near Orlando. Service is daily and takes 17½ hours.
- Amtrak's California Zephyr travels from Chicago, Illinois to Emeryville/San Francisco (San Francisco is a short bus ride from Emeryville) via Omaha, Nebraska; Denver, Colorado; Salt Lake City, Utah; and Reno, Nevada. This is arguably Amtrak's most scenic route, passing through spectacular mountain passes and narrow canyons in the Rocky Mountains and the Sierra Nevada and traversing across expansive plains and deserts. Service is daily and takes 51½ hours to complete. An itinerary can be found here
- The Capitol Corridor is a commuter service from Auburn to San Jose, California via Sacramento, Emeryville, and Oakland (with bus connections to San Francisco). Though a short-distance line, the train does pass by some beautiful Bay Area scenery. There are multiple daily departures and the trip takes 3½ hours.
- The Capitol Limited runs from Chicago to Washington, D.C. via Cleveland, Ohio and Pittsburgh, Pennsylvania. This route follows the historic B&O railroad line, passing through many scenic narrow river valleys and old industrial towns as it crosses the Allegheny Mountains. Service is daily and takes 18 hours to complete.
- The Cardinal connects New York City with Chicago; via Washington, D.C., Cincinnati, Ohio, and Indianapolis, Indiana. The route traverses some beautiful Virginia and West Virginia scenery, crossing through the Allegheny and Blue Ridge Mountains, rolling hills and lush river valleys. The train operates three days a week and is a 26½ hour trip.
- The Carolinian travels from New York City to Charlotte, North Carolina; via Philadelphia, Pennsylvania, Washington, D.C., and Raleigh, North Carolina. Service is daily and takes 13½ hours to complete. Complementing the Carolinian in North Carolina is the Piedmont, which makes the 3 hour trip between Raleigh and Charlotte, North Carolina twice daily.
- The City of New Orleans takes you from Chicago, Illinois to New Orleans, Louisiana, via Memphis, Tennessee. The ride is 19 hours long and operates daily.
- The Coast Starlight runs from Los Angeles, California to Seattle, Washington via Santa Barbara, California; San Jose, California; Emeryville, California (a short Amtrak bus ride from San Francisco); Sacramento, California; and Portland, Oregon. Although the moniker is "Coast Starlight", the coast is visible for only a short while between Los Angeles and San Luis Obispo, however the route does also pass through some pine forests with excellent vistas of mountain peaks in Oregon and Washington. Service is daily and takes 35 hours to complete.
- The Crescent runs from New York City to New Orleans, Louisiana; via Philadelphia, Pennsylvania; Washington, D.C.; Charlotte, North Carolina; and Atlanta, Georgia. Service is daily and takes 30 hours to complete.
- The Downeaster runs from North Station in Boston, Massachusetts to Portland, Maine before continuing on to Brunswick, Maine. The train passes through some scenic New England mill towns and along beautiful stretches of Maine coastline. It operates 5 daily round trips between Portland and Boston, and 3 daily round trips between Portland and Brunswick. The trip takes 2½ hours Portland to Boston and 3 hr 25 min from Brunswick to Boston. An itinerary can be found here.
- The Empire Builder runs from Chicago to either Portland, Oregon; or Seattle, Washington via Milwaukee, Wisconsin, Minneapolis, Minnesota, and Glacier National Park. One of Amtrak's busiest routes and one of the most scenic, the Empire Builder passes through beautiful wide open plains and spectacular Rocky Mountain vistas, with views of lush pine forests and snow-covered peaks. This route operates daily and is a 46 hour ride. An itinerary can be found here.
- The Empire Service is a train running multiple times a day between New York City and Albany, New York, with some trains continuing to Buffalo and Niagara Falls, passing through the Hudson River Valley and the Finger Lakes region. The trip takes 7½ hours.
- The Ethan Allen Express connects New York City to Albany, New York and Rutland, Vermont. The route passes through some marvelous upstate scenery and is an excellent option for taking in the fall colors. The service runs daily and takes 5½ hours.
- The Heartland Flyer runs from Oklahoma City, Oklahoma to Fort Worth, Texas, passing through prairie country and along rivers, including the scenic "Big Canyon" area of the Washita River (where bald eagles can be seen during the winter). Service is daily and takes 4 1/2 hours.
- The Hiawatha is Amtrak's shortest line, running from Chicago, Illinois to Milwaukee, Wisconsin in a mere ninety minutes. Multiple daily departures.
- The Hoosier State runs between Chicago, Illinois and Indianapolis, Indiana four days a week. It basically duplicates the Cardinal's schedule between those cities on days when the Cardinal is not running.
- The Illinois Service is a collection of lines radiating out of Chicago, Illinois, crossing the state and terminating in Quincy, Illinois, Carbondale, Illinois, or St. Louis, Missouri. Service runs multiple times a day and the longest line takes 5½ hours.
- The Keystone and the Pennsylvanian connect New York City to Pennsylvania via Philadelphia, with the Keystone terminating in Harrisburg while the Pennsylvanian continues across the Allegheny Mountains to Pittsburgh. The Keystone runs multiple times a day and takes about 4 hours, while the Pennsylvanian runs daily and takes 9½ hours.
- The Lake Shore Limited runs from Chicago to either Boston, Massachusetts or New York City, via Cleveland, Ohio and Buffalo, New York. Runs daily and takes 19½ hours (Chicago-New York) or 22 hours (Chicago-Boston).
- The Maple Leaf connects New York City to Toronto via Niagara Falls and passing through some beautiful upstate scenery. The train runs daily and takes 12½ hours.
- The Michigan Services are a set of train routes radiating out of Chicago, Illinois to Michigan, terminating in Grand Rapids, Port Huron (via Lansing), or Pontiac (via Detroit). There are multiple daily departures and the longest line takes 6½ hours.
- The Missouri River Runner crosses Missouri, linking St. Louis, Jefferson City and Kansas City. Service runs twice daily and takes 5½ hours.
- The Northeast Regional is Amtrak's busiest service, connecting Boston, Massachusetts, New York City, Philadelphia, Pennsylvania, Washington, D.C., and the many towns and cities in-between, with some services also continuing south into Virginia. This is also Amtrak's most frequent service, with multiple daily departures, and the longest trip takes 12½ hours. The Springfield Shuttle runs from Springfield, Massachusetts, and connects with the Northeast Regional at New Haven, CT.
- The Pacific Surfliner runs from San Luis Obispo, California to San Diego, via Los Angeles and Orange County. A perfect way to beat the Southern California traffic and also great for visiting Disneyland, as well as enjoying some gorgeous coastline. The segment through San Clemente is one of the few places in the world where a rail line runs directly next to the beach. There are multiple departures every day and it takes about 6 hours to complete the trip from San Diego to Santa Barbara, with an additional 2 hours to go all the way to San Luis Obispo.
- The Palmetto, Silver Meteor, and Silver Star are three trains which travel from New York City down the East Coast. The Palmetto travels from New York City to Savannah, Georgia; via Charleston, South Carolina. The Silver Meteor travels from New York City to Miami, Florida; via Charleston, Savannah, and Orlando, Florida. The Silver Star follows essentially the same route as the Silver Meteor, except it takes a different route through the Carolinas and makes a detour to Tampa, Florida. All three trains run daily, and the length of the trip is up to 28 hours.
- The San Joaquin connects Sacramento, California and the San Francisco Bay Area with the Central Valley of California, running south to Bakersfield. There are multiple daily departures and the trip takes up to 6 hours.
- The Southwest Chief travels from Chicago, Illinois to Los Angeles, California; via Kansas City, Missouri, Albuquerque, New Mexico and Flagstaff, Arizona. The route is similar to that of the Santa Fe Railway's Super Chief train; it parallels the old Santa Fe Trail between Kansas City and Santa Fe, and Route 66 between Albuquerque and Los Angeles. The route passes through some lovely desert and mountain scenery, cutting through narrow canyons and red rock country. Service on the 40-hour route is daily.
- The Sunset Limited travels from New Orleans, Louisiana to Los Angeles, California via San Antonio, Texas. This route comes within sight of the Mexican border for portions of the route and passes through a lot of desert. Service is three times a week and is 48 hours from start to end.
- The Texas Eagle travels from Chicago, Illinois to San Antonio, Texas; via St. Louis, Missouri, and Dallas, Texas. Service is daily and takes 32½ hours to complete. Three days a week, the train continues to Los Angeles via the Sunset Limited.
- The Vermonter has daily service from Washington, D.C. to New York City, New Haven, and St. Albans in Vermont. It is a very scenic route with some beautiful views of Vermont. From St. Albans, it is only a short bus ride to Montreal. The trip takes 14 hours to complete.
Thruway buses and other connectionsEdit
Amtrak operates numerous "Thruway" bus services that connect with its trains, providing services to communities with no train service or in some cases filling in "gaps" in its network. These are typically fairly modern, comfortable motorcoaches. For the most part, these can be booked via Amtrak's website as if they were trains - the website makes it clear which part of the journey will be by bus. If a train is late, the bus will be held in order to meet it. As convenient as it might sometimes be, you can't in most cases book a journey that only includes a bus, though if you've not got checked baggage there's nothing stopping you from booking a bus-train journey for one stop down the line past your destination, and just not getting on the train.
Amtrak's service map also shows some ferry services and, in at least one case (the Grand Canyon Railroad), a private rail operator as thruway connections. These are generally not operated by Amtrak, cannot be booked through Amtrak, and will not necessarily wait for a late train.